Check the Australian provider’s own agent list
Study Australia advises students to check education providers’ published agent lists. Use the institution’s current website to confirm the consultancy and relevant office rather than relying on a logo or a general partnership count. Ask the institution if the name on your service agreement differs from its listed agent.
Choose the course and teaching location before comparing an adviser’s recommendation. Record the qualification, campus, intake, duration and fees from the provider itself. Ask the consultancy to explain the alternatives it considered and whether its services cover your chosen provider.
Separate education support from other advice
Request a written agreement describing counselling, applications, documents, any visa-related assistance and pre-departure support. Ask who provides each service and what qualifications or authority are relevant to that role. Use current official guidance if you need personal immigration advice.
- Does my intended institution list this agent and office?
- Who receives each payment and what happens if the course or intake changes?
- Can I inspect the application, offer, fees and refund terms directly?
Common questions
Where can I check an Australian institution’s appointed agents?
Use that education provider’s official website. Study Australia identifies providers’ published agent lists as a useful check. Contact the institution when the scope or office name is unclear.
Does a consultancy’s Australia page prove that every service is free?
No. Get the services, student charges, separate institutional fees and any exclusions in writing before proceeding.
Does this page certify migration advice credentials?
No. The directory records destination coverage. Ask who will provide any immigration advice and check the current official requirements for that service.
Official resources for your checks
- Study Australia: how to choose the right education agent www.studyaustralia.gov.au
- Study Australia: official study planning information www.studyaustralia.gov.au